Support
Frequently Asked Questions
How do I set up my team?
Managers: Launch the app and tap "Create a Business." Enter your business name, select default roles, and create your account. From the Team tab, share the 6-character invite code or a link with your employees. Employees: Launch the app, tap "Join a Business," and enter the invite code your manager gave you.
How do I post a shift for coverage?
Open your schedule, tap on the shift you need covered, and select "Post for Coverage." Add an optional reason and tap confirm. Your manager and teammates are notified instantly via push notification. The shift appears on the Available Shifts board for coworkers to claim.
What is the difference between Free and Pro?
Free supports up to 10 employees with full shift posting, claiming, and manager approval workflows. Pro ($29/month) unlocks unlimited employees, shift templates, bulk schedule generation, batch approvals, cross-role coverage, and advanced analytics.
Does CoverShift work offline?
Yes. All data is saved locally on your device and syncs to the cloud when your connection returns. An offline banner appears when you are disconnected. Any actions you take offline are queued and pushed to the server on the next sync.
How do I restore my purchases?
Go to the Plan Selection screen (accessible from Settings) and tap "Restore Purchases." This syncs your subscription status with the App Store. Make sure you are signed in with the same Apple ID.
Need More Help?
Email us at support@aiappnation.com and we will get back to you within 24 hours.